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5 Ways to Fix Postfix Virtual Domains Empty Recipient Issue

5 Ways to Fix Postfix Virtual Domains Empty Recipient Issue
Postfix Virtual Domains Receipent Empty

Understanding the Problem

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If you're running a mail server like Postfix, you might have encountered a scenario where your virtual domains send out emails but these emails appear to have empty recipients. This can be both puzzling and frustrating, especially if your users start complaining about not receiving emails or if you notice your mail server starts getting flagged as a spam source. This situation arises primarily because of misconfigurations in your Postfix settings or how your virtual domains are set up.

1. Correct the Virtual Domain Configuration

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One of the first things to check when dealing with empty recipients in virtual domains is your configuration files. Here's how you can ensure everything is set up correctly:

  • mydestination: Ensure that this parameter does not include virtual domains.
  • virtual_alias_domains: Include your virtual domains here if they are not hosted on the same server.
  • virtual_mailbox_domains: If you are hosting the email on your server, make sure the domains are listed here.

Here's an example of how your Postfix configuration might look:


mydestination = $myhostname, localhost.$mydomain, localhost
virtual_alias_domains = example.com, anotherdomain.com
virtual_mailbox_domains = $virtual_alias_domains

🔧 Note: Be meticulous when altering configuration files to avoid breaking mail delivery for existing domains.

2. Check Your Virtual Mailbox Maps

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Virtual mailbox maps are critical for routing mail to the correct recipient. Misconfiguration here can lead to empty recipients:

  • Make sure the virtual_mailbox_maps parameter in main.cf points to the correct hash file.
  • Update or rebuild the hash map if changes have been made:

postmap /etc/postfix/virtual

⚠️ Note: Ensure the user accounts mentioned in the map exist on your system.

3. Implement Transport Maps

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Transport maps can help direct emails to the right location or server for delivery:

  • Configure transport_maps in main.cf to redirect mail for virtual domains:

transport_maps = hash:/etc/postfix/transport

And then define the transport file to look like this:


example.com smtp:[mail.example.com]
anotherdomain.com smtp:[192.168.1.10]

💡 Note: This setup is especially useful if you are using a relay or different mail servers for different domains.

4. Examine the SMTP Server and SMTPD Restrictions

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Sometimes the issue might lie with the SMTP server settings or the SMTPD access restrictions:

  • Check for reject_unauth_destination in your smtpd_recipient_restrictions or smtpd_relay_restrictions which might prevent delivery if not set up correctly for virtual domains.
  • Use permit_mynetworks, permit_sasl_authenticated, or permit_auth_destination to allow mail delivery to virtual recipients.

smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination

5. Log Analysis

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Analyzing your logs can provide insights into where things might be going wrong:

  • Check /var/log/mail.log or wherever your system logs mail events.
  • Look for warnings or errors related to recipient rewriting, domain restrictions, or recipient lookup issues.

Example log entries might look like:


Aug 12 10:40:05 postfix/smtp[12345]: 6F58D4E000: to=<>, orig_to=, relay=smtp.example.com[...]

🔍 Note: Regular log monitoring can help catch issues before they escalate into full-blown problems.

In wrapping up this discussion on fixing Postfix virtual domains empty recipient issues, it's evident that the root causes can often be traced back to configuration settings. Correcting these settings, such as properly configuring virtual domain maps, transport settings, and SMTP restrictions, is crucial. Monitoring logs also provides invaluable clues to what might be going wrong. The importance of proper setup cannot be overstated, as misconfiguration can lead to emails being undeliverable, your server being blacklisted, or significant operational issues. By following these steps and staying vigilant with your server's configurations and logs, you can maintain a robust and reliable mail service that serves your users effectively.

Why do emails from my virtual domains have empty recipients?

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This often occurs due to misconfigurations in the Postfix settings, particularly in how virtual domains and mail routing are set up.

Can I use multiple virtual domains with Postfix?

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Yes, Postfix supports multiple virtual domains through the correct use of virtual_mailbox_domains and virtual_alias_domains parameters.

How can I test if my changes have fixed the issue?

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You can send test emails from different virtual domains to check if they are delivered correctly or review mail logs for any signs of issues.

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